Pre Arrival

​Pre-arrival is the most important part when you are planning for treatment. Our pre-arrival services make sure that by the time patient lands in India; all the necessary formalities are already completed.
We provide assistance in whole process from visa application to arrival in India, hospitals, accommodation and transport.

Our pre-arrival services include

  • We send patient’s medical reports to doctors in different hospitals.
  • Medical opinion shared by doctors is shared with patient.
  • Once the patient decides and chooses the hospital for treatment we provide online consultation with treating doctor.
  • We help patients in arranging medical visa.
  • We arrange accommodation near to the hospital.
  • Book priority appointment with treating doctor.
  • In case of medical emergencies, we provide medical evacuation.
  • We provide facility to pay for treatment directly to the hospital before coming to India. This will solve their problem of carrying money.

On Arrival

Airport reception:

  • On Arrival Patient/family will be received at the Arrivals gate/Aero-Bridge with welcome placard in your name by our Hospital representative.
  • Please forward the patient’s complete travel details in advance so that we can make all the necessary arrangements for the complementary pick up/drop from the airport/Hospital.

Sim card:

  • Local Sim Cards are available at various stores near the hospital. Our representative will assist you in getting the same.

During Hospitalization:

    • Guest Relations Executive will be your Single Point of contact (SPOC) throughout the entire stay in the hospital for all non-medical assistance like registration, admission, discharge formalities, Sim card, mobile, hotel/guesthouse accommodation etc.

Patient should carry the photocopy of their passport as a proof of identity at the time of treatment.

Currency Exchange:

  • Currency exchange facility is available inside hospital premises.

Interpreter Services:

  • In-house interpreter are available within the hospital

Statutory Requirement:

  • On arrival, the patient and attendants would need to register with the Police Commissioners Office within 14 days of arrival.
  • Please carry 10 or more passport size photographs for each person which would be required for visa formalities, FRRO and for buying a local Sim.
  • Local travel for completing formalities is not covered in the hospital estimates and is to be borne by the patient.